DocsWorkspace FeaturesLead pipeline & merge

Lead pipeline & merge

Move contacts through the sales workflow

People use new, working, qualified, won, and lost stages. Won can include won_value; lost can include lost_reason. Follow-up and owner updates use separate routes.

Workflow

1

Filter leads

GET /api/people accepts pipeline and needs_merge=true.

2

Change stage

PATCH /api/people/{id}/pipeline.

3

Set follow-up or owner

PATCH /api/people/{id}/followup or /owner.

4

Merge identities

POST /api/people/merge with primary_person_id and duplicate_person_id.